Privacy policy

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Collection, processing and use of your data
You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the page from which you visit us or the name of the requested file or page. This data is evaluated exclusively for the purpose of improving our services and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you voluntarily provide it to us as part of your order for goods or when opening a customer account or registering for our newsletter. We use the data you provide without your separate consent exclusively for the fulfilment and processing of your order.

With complete execution of the contract and complete payment of the purchase price, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to the further use of your data. If you register for the newsletter, your e-mail address will be used with your consent for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

Use of cookies
We use cookies on various pages to make visiting our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session, so-called session cookies. Other cookies remain on your computer and enable us to recognise your computer on your next visit, so-called permanent cookies. These cookies are used to greet you with your user name and make it unnecessary for you to re-enter your password or fill in forms with your data for subsequent orders. Our partner companies are not permitted to collect, process or use personal data via our website using cookies.

Passing on of personal data
Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment.

Right to information
In accordance with the Federal Data Protection Act, you have the right to free information about your stored data and, if applicable, the right to correct, block or delete this data.

Contact for data protection
For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact: Donaulife, Schlickendorf 8, 3494 Gedersdorf - office@donaulife.com

Data security
Your personal data is encrypted during the ordering process and transmitted via the Internet using SSL. We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.